You can easily track your order by using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, and it will direct you to the courier's website, where you can see the real-time status and location of your command.

We're here to help! You can reach our customer support team through the following channels:

• Email: tikivaulttikivault@gmail.com
• Phone: +33 06 25 31 02 05

For non-urgent problem, you can also use our Contact Form on the website. We would respond to every problem within 48 hours.